FAQS
About Us
What are the system limitations?
It is important to remember that AI models can make mistakes. Therefore, it is important to review the information that Copilot provides.
Does Copilot replace human work?
No, Copilot is intended to help enhance human capabilities, not replace them.
How does Copilot use my data?
When you have right click as your MSP your copilot data will be private.
Why is endpoint defense important?
Endpoints hold valuable data; a compromised endpoint can lead to data breaches, financial losses, and damage.
What does endpoint defense involve?
Anti-malware
Endpoint Detection and Response (EDR)
Firewall and application control
Data encryption
Behavioral analysis
Vulnerability management
User education
What are endpoints?
Any devices that users utilize to connect to a network. They serve as entry points to corporate networks and therefore are often targets for cybercriminals.
Do you do business website support?
Expert IT & Cybersecurity
When was Right Click founded?
1997
Where is Right Click headquartered?
Irvine with a global presence
What is Right Click’s main focus?
24/7 Expert IT & Cybersecurity
How long has Right Click been a Microsoft partner?
25 years
How does Right Click ensure businesses can compete in the digital world?
Committed to staying up to date on technology trends to offer our customers the best service to keep them running efficiently and focus on their business not IT.
Copilot in Windows
Can I use Microsoft 365 on a Mac?
Yes, Microsoft 365 is compatible with both Windows and macOS.
What applications are included in Microsoft 365?
Common applications include Word, Excel, PowerPoint, Outlook, and Teams. The specific apps included may vary depending on your subscription.
What’s the difference between Microsoft 365 and a one-time purchase of Office?
Microsoft 365 is a subscription service that provides access to the latest versions of Office apps, along with cloud services like OneDrive and ongoing updates.A one-time purchase of Office gives you a perpetual license to a specific version of the software, but you won’t receive automatic updates or cloud features.
What can Copilot in Windows do?
It can help with various tasks, such as changing settings, providing information, and launching applications.
Customer Testimonials
What do current Right Click customers say about working with Right Click?
Check our Testimonials page.
Cybersecurity
What are common practices?
One domain, one server, one device type to access data.
Which Iteration of NIST 800 is all incompassing?
NIST 800-53
Which NIST framework is related to CMMC?
171
What are common practices for secure enclaves?
One domain, one server, and one device type to access data. Consult with us for a customized plan for your business.
What type of data is in a secure enclave?
Government, company, and customer data that is sensitive enough to jeopardize the health of an organization.
How do you secure the data?
Singular domain and device access strategy.
How does Right Click ensure compliance?
We offer CMMC, NIST, SOC 2, and HIPAA certification.
What kind of training does Right Click offer for cybersecurity?
Phishing training and preventative cyber hygiene.
DISA STIGs
What is DISA STIGs?
DISA is part of the Department of Defense (DoD). It’s a combat support agency that provides IT and communication support to all institutes and individuals working for the DoD. DISA oversees the IT and technological aspects of organizing, delivering, and managing defense-related information.
FedRAMP
What is FedRAMP?
The Federal Risk and Authorization Management Program is a United States federal government-wide compliance program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.
FISMA
What is FISMA?
The Federal Information Security Modernization Act (FISMA) defines a framework of guidelines and security standards to protect government information and operations.
Get Started
How to fill out an IT support request?
Call us at (714) 556-5999
Use the my.rclick.com portal.
Email [email protected]
What is the process for getting started with Right Click’s services?
Schedule an assesment, attend an event or speak to an IT expert.
GovCloud
What is GovCloud?
Govcloud is the leading regulated industry cloud solution that technology leaders have trusted to manage sensitive data and controlled unclassified information (CUI), and is built to enable mission and business critical, high-value assets.
GRC
What is GRC?
Governance, Risk, and Compliance (GRC) is a structured way to align IT with business goals while managing risks and meeting all industry and government regulations. It includes tools and processes to unify an organization’s governance and risk management with its technological innovation and adoption.
ISO 27000
What is the difference of 270001 and 270002
ISO 27000 outlines the security techniques necessary to properly safeguard customer data. ISO 27001 is where those principles meet the real world (internationa standard). 2002 Implementation.
IT Services
Do you do custom projects?
Yes at a custom rate we can discuss
Do you do business phone systems?
Yes we can help you with your business voip system
What are your rates?
Ranges on the type of service needed but we are fair and clear upfront with no hidden costs.
What type of support does Right Click offer?
24/7 & Emergency
What are the four categories of potential clients mentioned?
Small, Medium, & Enterprise
What are some benefits of Right Click’s software partnerships?
Discounted Software Rates
What types of businesses does Right Click aim to support?
All industries and sizes of companies.
What is Right Click’s approach to network monitoring and threat detection?
Proactive NOC & SOC
What types of assessments does Right Click offer?
Gap, Tech & Site.
How does Right Click help with hardware procurement?
Purchasing Team.
Types of IT support offered?
Remote help desk, consulting and routine on-site visits by skilled technicians.
Who are some of our other software partners?
Cisco, Dell, AT&T, Google, Kaseya, ActZero, Egnyte, Todyl, KnowBe4, & SolarWinds.
Microsoft 365 Copilot Specifics
Can Copilot access my personal files if I also have a work account?
No. Copilot in Microsoft 365 Personal or Family is for personal use and cannot see or do anything with your work files.
What applications does Microsoft 365 Copilot work with?
It’s integrated into apps like Word, Excel, PowerPoint, Outlook, and Teams, among others.
NIST 800
Which Iteration of NIST 800 is all incompassing?
NIST 800-53
Which NIST framework is related to CMMC?
171
Resource Center
What kind of events does Right Click host?
Virtual and in person business technology education.
Secure Enclave
What are common practices?
One domain, one server, one device type to access data.
What are common practices for secure enclaves?
One domain, one server, and one device type to access data. Consult with us for a customized plan for your business.
What type of data is in a secure enclave?
Government, company, and customer data that is sensitive enough to jeopardize the health of an organization.
How do you secure the data?
Singular domain and device access strategy.
SOC 2e
What is SOC 2?
SOC 2 is a voluntary compliance standard for service organizations, developed by the American Institute of CPAs (AICPA), which specifies how organizations should manage customer data. The standard is based on the following Trust Services Criteria: security, availability, processing integrity, confidentiality, privacy.
Partner With an IT Company That Really Shows Up
Technology problems disrupt your operations and cost your business money when providers take hours or days to respond. Right Click delivers onsite service when you need it, proactive monitoring that prevents issues, and personal relationships with our team.
Call (714) 790-9412 today or click the button below to schedule your appointment and experience IT support that prioritizes your needs.
Company
Headquarters
20 Corporate Park
Irvine, CA 92606