FAQ

What if my technology is working fine?

With our extensive knowledge, experience, and professional service, we can provide solutions to vulnerable points in your systems that you may not realize exist. Your system may appear to be working fine, but without a professional analysis, it may be susceptible to security breaches in the future. It is an unfortunate reality that businesses often discover weaknesses through what might have been preventable cyber security attacks or infiltration.

How long does it take for you to respond to support requests?

We try to respond to your support requests as quickly as we can but our team does their best to reply to your request within one hour.

Can you recommend hardware and software products to me?

Sure, we can help you choose hardware and software programs that best fit your needs. All you need to do is consult with us before making any decisions and we’ll leverage our long-standing relationships with IT vendors to ensure you get the best price.

What if I already have IT Support staff?

We will complement your existing staff by managing tasks that they might not have expertise in. Our team can also take care of larger projects or menial tasks so your in-house team is free to prioritize and focus on what they need to do.

What are Managed IT Services?

Managed IT services are meant to handle all of your business’s technology needs so you can enjoy the benefits of optimized, reliable systems. These benefits include high levels of performance, little to no downtime, reduced IT costs, and much more, all for a predictable monthly fee.

YOUR BUSINESS IS OUR PRIORITY!

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