Comprehensive cybersecurity and proactive maintenance suite for computer endpoints
Providing staff with high-performance and reliable computers is directly linked to increased productivity. By identifying and addressing computer performance issues before they lead to trouble, businesses bolster overall company performance.
Cyber threats have evolved to exploit the mobile and remote workforces. The focus of cyber defense has shifted from centralized systems to distributed endpoints, necessitating robust security measures at the point of access.
RCEDM is the essential service for both cybersecurity and staff productivity, offering advanced protection and efficiency at the computer endpoint.
By combining proactive maintenance with advanced security measures, RCEDM not only protects our clients from cyber-attacks but also ensures that their systems are running optimally. This enhances overall productivity and protects the integrity of digital assets. With RCEDM, businesses can confidently navigate the digital landscape, knowing their endpoints are secure, efficient, and fully supported by Right Click’s expert team.
RCEDM: Endpoint Defense & Management
Proactive Maintenance
- Remote Monitoring and Management: Continuous monitoring of computer health and performance. Remote troubleshooting of operating software or configuration issues.
- Daily Performance Optimization: Disk space, bandwidth, and performance checks.
- Physical Hardware Checks: Inspection for signs of failure or degradation, including storage, fans, CPU, power supply and memory.
- Outdated driver check: Driver updates installed as needed to ensure hardware and software remain compatible and secure.
- Patch Management: Installation of operating system and mainstream application updates weekly during maintenance windows to address vulnerabilities and enhance function.
- Computer BIOS and Firmware Update: BIOS and firmware patched as needed.
- Event Log Review: Review of computer event logs for any errors or warnings.
- Config Management: Maintain optimal system performance and security through standardization of computer configurations, aligning with best practices.
- Hardware and Software Lifecycle Management: Recommendation on when to upgrade, replace, or retire a computer.
- Quarterly Performance Report: Reporting that summarizes computer performance, issues, resolutions, and recommendations for improvement.
Advanced Security
- 24/7 Network Operations Center: Around the clock monitoring and alerting of issues that may affect performance, security, or availability.
- Central reporting antivirus: Central reporting security software monitors computer for viruses, malware, or other threats. Threats are reported and removed.
- Endpoint Detection and Response: Advanced monitoring and response mechanism to identify and mitigate sophisticated cyber threats. Cutting-edge defense specifically designed to detect and block ransomware attacks.
- Threatlocker: Application whitelist and ringfence. Prevents unauthorized applications from executing. Strong protection against zero-day and unknown threats.
- Endpoint Fortress Protocol: Enforcement of robust security measures and controls to shield workstations from unauthorized entry and vulnerabilities.
- Quarterly Security Report: Security report detailing the effectiveness of endpoint defenses.
Service Benefits
Improve Employee Productivity
RCEDM optimizes computer performance, directly impacting employee productivity through:
- Proactive Maintenance: Regular checks and optimizations, including daily performance optimization, outdated driver updates, patch management, and BIOS/firmware updates, ensure that systems run smoothly and efficiently.
- Remote Monitoring and Management: Potential issues are swiftly addressed remotely, minimizing downtime and disruptions to work.
- Quarterly Performance Reports: These reports provide valuable insights into computer performance, highlighting areas for improvement and helping to prevent future issues.
- Lifecycle Management: Our service includes hardware and software lifecycle management, ensuring that your systems are up to date and functioning at their peak.
Lower the Chances of a Cybersecurity Incident
With RCEDM, businesses benefit from a significantly reduced risk of cybersecurity incidents. Our service provides:
- 24/7 Network Operations Center: Continuous monitoring by our team so potential security threats are identified and mitigated promptly, minimizing the risk of breaches.
- Advanced Security Features: Including centralized antivirus reporting, Endpoint Detection and Response (EDR), and Threatlocker, which together provide a formidable defense against viruses, malware, ransomware, and zero-day threats.
- Advanced Security Protocols: Our advanced security measures, such as 24/7 monitoring, central reporting antivirus, and the Endpoint Fortress Protocol, provide comprehensive protection against all forms of cyber threats.
- Endpoint Fortress Protocol: Our robust security framework is designed to prevent unauthorized access and vulnerability.
The Perfect Companion to Microsoft 365
RCEDM is the ideal complement to Microsoft 365, as it enhances the built-in security features of Microsoft’s offerings. Our team expertly manages Microsoft infrastructure for our clients, integrating the advanced reporting capabilities of Microsoft’s security tools into our comprehensive monitoring system.
This synergy allows for a seamless security experience, leveraging the strengths of Microsoft 365’s security features alongside Right Click’s specialized endpoint protection and management services.
Advanced MSSP Package for Secure Environments
Our Managed Security Service Provider services pair the most powerful and trusted Endpoint Detection and Response (EDR) application with Advanced security monitoring, log collection and vulnerability scanning.
- 24X7 Security Operations Center Monitoring: Rapid notification to security alerts.
- CrowdStrike EDR: Industry leading EDR platform
- Tenable Vulnerability Scanning: Industry leading vulnerability management tool. Right Click will work with you to reduce or eliminate vulnerabilities on your network and endpoints.
- 30 Day Security Information and Event Management (SIEM) Monitoring: SIEM solution to collect, analyze, and correlate your server security data and events.
